Privacy  Policy

PrivacyPolicy

Effective Date: 13 October 2026
Last Updated: 13 October 2026

1. Introduction

NOPLINK COMPANY LTD (“Noplink”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, request a quotation or engage with our transport and logistics services.

By using our website, you acknowledge this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full name

  • Telephone number

  • Email address

  • Company or business name

  • Other contact details you provide

Transportation and Enquiry Information

  • Type of goods or cargo

  • Estimated load or quantity

  • Pickup and delivery locations

  • Preferred transportation dates

  • Vehicle requirements

  • Information provided in quotation requests or other enquiries

Technical Information

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited and general website usage data, depending on the website tools and services in use.

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries and quotation requests.

  • Assess transportation requirements.

  • Communicate with customers and prospective customers.

  • Coordinate and provide requested services.

  • Manage business relationships and customer records.

  • Improve our website and customer experience.

  • Maintain website security and prevent misuse.

  • Meet applicable legal, regulatory and contractual obligations.

We will use personal information for purposes that are lawful and appropriate to the circumstances in which it was collected.

4. Lawful Basis for Processing

Where required by applicable law, we process personal information on an appropriate lawful basis, which may include your consent, taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation or pursuing a legitimate interest that does not override your rights.

Where processing relies on consent, you may withdraw that consent, subject to applicable legal requirements.

5. Sharing of Information

We do not sell your personal information.

We may share relevant information where reasonably necessary with:

  • Service providers who support our website, communications or business operations.

  • Transportation or operational partners involved in fulfilling a requested service, where applicable.

  • Professional advisers, auditors or insurers where necessary.

  • Government authorities, regulators or law enforcement agencies where required or permitted by law.

  • Other parties where you have provided appropriate consent or another lawful basis applies.

We expect information shared with service providers to be handled appropriately and protected in accordance with applicable requirements.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.

However, no website, email system or electronic transmission method can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling services, maintaining appropriate business records and meeting applicable legal obligations.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to support essential website functions, understand website performance or improve user experience.

Where non-essential cookies or similar technologies require consent, we will seek consent as required by applicable law.

You can also manage cookies through your browser settings. Disabling certain cookies may affect some website features.

8. Your Privacy Rights

Subject to applicable law, including Kenya’s Data Protection Act, 2019, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information in appropriate circumstances.

  • Object to certain processing activities.

  • Request restriction of processing where applicable.

  • Withdraw consent where processing is based on consent.

  • Request information about how your personal information is used.

  • Lodge a complaint with the relevant data protection authority.

To exercise your rights, contact us using the details below. We may need to verify your identity before processing your request.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, security or content.

We encourage you to review the privacy policies of any external websites you visit.

10. Children’s Privacy

Our website and commercial transport services are intended for businesses and general adult users. We do not knowingly collect children’s personal information unless there is a lawful and appropriate reason to do so.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website features or legal requirements.

The latest version will be published on this page with an updated revision date.

12. Contact Us

For questions about this Privacy Policy or to make a request concerning your personal information, contact:

NOPLINK COMPANY LTD
Location: Nairobi, Kenya
Email: [Insert official company email]Telephone: [Insert official company telephone number]

Privacy Policy — NOPLINK COMPANY LTD